Turning fragmented information into clear specimen decisions.
Sendaway Hub gives laboratory teams one structured digital workflow for managing referred specimens — helping staff identify requirements, manage processing, organise specimens, prepare consignments and maintain clear traceability through dispatch.
Purpose-built around the operational realities of laboratory referral management, Sendaway Hub works alongside existing laboratory systems rather than requiring laboratories to replace them.
Referral information is often scattered across paper documentation, spreadsheets, emails and individual staff knowledge. As pathways grow more complex, teams can struggle to access the right information at the right time — leading to:
Sendaway Hub brings together the information, workflows and processes required to manage the referred specimen workflow within one connected platform.
Designed specifically for pathology laboratories, Sendaway Hub replaces fragmented manual processes with a structured digital workflow.
Sendaway Hub provides teams with a clearer, more consistent way to manage referred specimens from receipt through to dispatch.
Sendaway Hub provides a complete digital workflow for referred specimens, guiding staff throughout the entire specimen journey. Every stage is connected, ensuring teams have clear guidance and visibility from receipt through to dispatch.
The workflow begins with a single specimen scan. One scan retrieves the relevant referral information and provides clear workflow decisions. Instead of searching through multiple sources, staff immediately see:
Staff are guided through specimen-specific requirements at the correct point in the workflow. Examples include:
Sendaway Hub supports the packing stage by ensuring specimens are prepared and grouped according to their requirements before dispatch.
Final dispatch information is recorded, providing visibility of specimen movements and workflow completion.
Sendaway information is often maintained across multiple documents, spreadsheets and local processes. Staff may need to search through different sources to find referral requirements, destination laboratories, specimen handling instructions and supporting documentation.
Sendaway Hub provides a centralised sendaway directory where critical information can be maintained in one place.
When specimen workflows rely on fragmented systems and manual processes, maintaining complete traceability can become challenging.
Sendaway Hub provides a complete history of the specimen journey, recording key workflow events from the initial scan through processing, packing and dispatch.
Whether reviewing a query, investigating delays or supporting quality processes, teams have access to the information they need.
Sendaway Hub helps laboratories move away from fragmented manual processes and towards a structured digital workflow.
Multiple documents, spreadsheets, emails and individual knowledge spread across disconnected sources.
One structured platform bringing referral information, workflow guidance and specimen history together.
Sendaway Hub has been designed with flexibility and connectivity in mind. We support a range of deployment approaches and connectivity options to help laboratories integrate Sendaway Hub into their existing environment.
To find out more about supported integrations, connectivity options and technical requirements, please contact our team.
Sendaway Hub transforms complex referred specimen workflows into a simple, connected and traceable digital process.