Website Terms of Use

These Website Terms of Use (“Terms”) govern your use of the public website operated by ClinCore Systems Ltd (“ClinCore”, “we”, “us” or “our”).

By using our website, you agree to use it in accordance with these Terms.

These Terms apply to the public website only. They are not a software licence agreement, subscription agreement, service-level agreement, data-processing agreement or customer contract for Sendaway Hub or any other ClinCore product or service.

Where a customer enters into a separate agreement with ClinCore, that agreement will govern the relevant products and services.

ClinCore Systems Ltd is registered in England and Wales under company number 17342096.

Registered office:
88 Moorfield Avenue
Blackburn
BB1 9BU
United Kingdom

Contact: hello@clincoresystems.co.uk

You may use our website for lawful business, professional and informational purposes.

You must not use the website in a way that:

• breaches applicable law or regulation;
• infringes the rights of another person or organisation;
• interferes with another person's lawful use of the website;
• damages, disrupts or impairs the website or systems used to provide it; or
• attempts to obtain unauthorised access to systems, accounts, data or services.

You must not, without lawful authority:

• introduce viruses, malware, malicious code or other harmful material;
• carry out or attempt a denial-of-service or distributed denial-of-service attack;
• probe, scan or test the vulnerability of the website or related systems;
• attempt to bypass authentication, access restrictions or security controls;
• attempt to access data or functionality not intended for you;
• interfere with the normal operation of the website;
• scrape, extract or copy content at a scale or in a manner that infringes our rights, breaches law or materially disrupts the website; or
• assist another person to carry out any of the above.

Nothing in these Terms is intended to prohibit legitimate good-faith security reporting conducted in accordance with our Security and Responsible Disclosure page.

Unless otherwise stated, ClinCore owns or licenses the intellectual property rights in the website and its content, including its text, branding, graphics, design, software and other materials.

You may view and use the website for normal lawful business and informational purposes.

You must not reproduce, republish, sell, commercially exploit or create unauthorised derivative works from substantial parts of our website content without permission, except where permitted by law.

Nothing in these Terms prevents normal linking to publicly available pages on our website.

“ClinCore”, “ClinCore Systems” and “Sendaway Hub” are names used by ClinCore. These Terms do not claim that any mark is registered unless that status is separately stated and verified.

The content on our public website is provided for general information about ClinCore, our products, services and areas of work.

It is not intended to constitute:

• medical or clinical advice;
• legal advice;
• regulatory advice; or
• a substitute for a customer's own professional, clinical, technical or regulatory assessment.

We take reasonable care with website content, but information may become incomplete or out of date as our products, technology and business develop.

Descriptions of ClinCore products, including Sendaway Hub, are intended to explain the general nature and capabilities of the relevant product.

Features, designs, technical approaches and availability may change as products develop.

Specific commitments concerning functionality, implementation, support, service levels, data processing, security or pricing are governed by the relevant customer agreement where one exists, not by general website marketing content.

We aim to keep the website available and useful, but we do not guarantee uninterrupted or error-free access.

We may update, suspend, restrict or withdraw all or part of the website where reasonably necessary, including for maintenance, security, operational or business reasons.

Our website may contain links to websites or services operated by third parties.

Those links are provided for convenience or information. Unless expressly stated, a link does not imply endorsement, partnership or approval.

We do not control third-party websites and are not responsible for their content, availability or privacy practices.

Our handling of personal information is explained in our Privacy Notice.

Our use of cookies and similar technologies is explained in our Cookie Policy.

Our approach to website security and responsible vulnerability reporting is described on our Security page.

You must not misuse our website or attempt unauthorised access.

Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded.

Subject to those protections, and to the fullest extent permitted by law, ClinCore will not be liable for indirect or consequential loss arising solely from use of, or inability to use, the public website or reliance on general website information.

These Website Terms are intended for an informational B2B website and do not replace any liability provisions agreed separately with a customer under a product or services contract.

We may update these Terms where our website, business practices or legal requirements change.

The latest revision date will be shown at the top of this page.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in effect.

If we do not immediately enforce a right under these Terms, that does not mean we have waived that right.

These Terms are governed by the laws of England and Wales.

The courts of England and Wales will have jurisdiction in relation to disputes arising from these Terms or use of the public website, subject to any mandatory legal rights that apply.